Data We Gather and Why We Use It
When you open an account, we collect the name, contact number, and email you provide during registration. If you deposit using JazzCash, Easypaisa, or Raast, we record the transaction reference and wallet number linked to that transfer — we do not store full payment credentials on
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our servers. We collect device identifiers and session data through cookies to keep your account session active and to understand how the lobby is being used. Location signals help us apply region-based access rules, since availability depends on local law and eligible regions. We also retain
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support chat transcripts when you contact us about account issues, withdrawal requests, or wallet verification. All data collected serves one of three purposes: operating your account, processing payments, or improving how the lobby performs on your device. We do not sell your personal data to third
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parties and we do not share it beyond what is needed to process your transactions or comply with applicable legal requirements. Retention periods vary by data type — account data is kept while your account remains active; transaction records are held for the period required under
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applicable financial rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.