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What Governs Your Account at 799pkr

These terms set out the rules that apply when you open an account, make deposits through JazzCash, Easypaisa, or Raast, and access our lobby. Availability depends on local law and is open to you where your region permits it.

Account EligibilityJazzCash, Easypaisa & Raast ConditionsUser Rights & ObligationsData HandlingDispute Process
799pkr What Governs Your Account at 799pkr
HOW WE PROTECT YOU

Data, Security and Your Account Rights

We collect only what we need to run your account: your contact details, payment records, and session activity. That data is used to verify transactions, respond to support requests, and meet any reporting obligations that apply to our operations. We do not sell your personal data to third parties, and we do not share payment details — including your JazzCash or Easypaisa account numbers — outside the transaction chain required to process your deposit or withdrawal.

Data Retention

We keep account and transaction records for as long as required by the legal framework covering our operations. You can request a summary of your stored data by contacting support with your account ID.

Cookie Policy

Our site uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions through your browser settings without losing access to your account.

Account Security

Each login triggers an OTP sent to your registered mobile number. Never share that code. If you receive an OTP you did not request, change your password immediately and contact support to flag the attempt.

Right to Request Changes

You may ask us to correct inaccurate account data or request deletion of your profile where local law allows it. Submit the request through email support with your full name and account ID for verification.

REACH OUR LEGAL TEAM

How to Contact Us on Legal Matters

For questions about your rights under these terms, disputes over a transaction, or requests to close and clear your account, our support team handles legal queries through the channels below. Raise your concern with the relevant department directly so it reaches the right person without delay.

Team online

Live Chat

Reach us through the live chat window inside your account dashboard. Available during our support hours for account and payment queries, including transaction disputes and term clarifications.

Email Support

Send detailed legal or account queries to our support email. Include your account ID and the transaction reference where relevant so we can review your case without asking for it twice.

Account Help Centre

The Help Centre in your account settings covers common questions about terms, wallet conditions, and what to do if you believe a rule has been applied incorrectly to your account.

Common Questions About Our Terms

If something in our terms is unclear, the answers below address the questions we hear most from account holders across Pakistan.

These terms apply to anyone who opens an account on 799pkr. Access depends on local law, and it is your responsibility to confirm that using the platform is permitted in your region before you register or deposit.

Yes. Contact support by email with your account ID and a data request, and we will provide a summary of the personal information tied to your profile within a reasonable period.

After closure, we retain transaction records and account details for the period required under our operating obligations. Once that period passes, the data is removed from our active systems.

Raise the dispute via live chat or email within seven days of the transaction date. Include the transaction reference shown in your account wallet history so our team can trace the payment quickly.

We update terms when our services or legal requirements change. Revised terms appear on this page before they take effect. Continuing to use your account after the update date means you accept the revised version.

Only what is needed to process the transaction. Your Raast or Easypaisa account details travel through the payment network to complete the transfer and are not stored or shared beyond that transaction chain.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.